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Same-day consults for pain

Living with pain? Get a plan that helps.

Back pain, sore joints or an injury that won't settle. An Australian-registered GP can assess your pain, suggest what helps, and arrange referrals and imaging where needed.

Book a consultation $49 Renew a script from $17.99
  • Same-day appointments
  • eScripts by SMS
  • Referrals and pathology
  • Private and confidential
Pain management

What we can help with

  • Back and neck pain

    Most back pain settles with the right advice and staying active.

  • Joint pain

    Knee, hip, shoulder and hand pain, including arthritis.

  • Injuries

    Sprains and strains, and when an injury needs imaging.

  • Referrals

    Physiotherapy, imaging and specialists when you need them.

  • Safe pain relief

    Advice on using pain relief safely, and prescribing where appropriate.

  • Time off work

    A medical certificate if pain stops you working.

Young man resting in bed with a laptop
Telehealth, the easy way

Talk to a GP from wherever you are.

Book in two minutes and an Australian-registered GP calls you, usually the same day.

Book a consultation $49
  • eScripts by SMS
  • Referrals by email
Is telehealth right for you?

When a phone consult works, and when it doesn't

A Teledoc GP can usually help with

  • Back, neck and joint pain
  • Sprains and strains
  • Referrals for physio or imaging
  • Advice on safe pain relief
  • Medical certificates

See a doctor in person or call 000 if

  • Back pain with numbness around the bottom or genitals, or loss of bladder or bowel control: go to an emergency department now
  • Chest pain: call 000
  • A possible broken bone or a joint you can't move
  • Pain with fever or feeling very unwell
  • Pain after a serious fall or accident

Teledoc doesn't prescribe Schedule 8 medicines or other strong painkillers (such as opioids) by telehealth. If you need them, your GP will explain your options.

How it works

Three simple steps

  1. Book online

    Choose a time today or later in the week. It takes about two minutes, with no app or account.

    Same-day times

  2. Your GP calls you

    An Australian-registered GP calls at your booked time, by phone or video.

    Phone or video

  3. Get what you need

    eScripts arrive by SMS. Referrals, pathology requests and certificates come by email.

    SMS and email
FAQs

Pain management questions

Something else on your mind? Call (07) 3303 0383, Monday to Friday, 9 am to 5 pm.

  • $49GP consultation by phone or video
  • $17.99Repeat script renewal, no appointment
Can a GP help with pain over the phone?

Yes. Your GP can assess your pain, give advice that helps, prescribe where appropriate and refer you for physiotherapy or imaging.

Can you prescribe strong painkillers?

No. Teledoc doesn't prescribe Schedule 8 medicines or other strong painkillers by telehealth. Your GP can discuss other options and refer you.

Do I need a scan for back pain?

Most back pain doesn't need a scan. Your GP will refer you if there are signs that imaging will help.

Can I get a referral to a physio?

You don't need one to see a physio privately, but your GP can write one, which can help for some health funds or programs.

Can I get a certificate for back pain?

Yes, if the GP finds it appropriate. It's emailed after the consult.

Other conditions we treat

000

Telehealth is not for emergencies

Call 000 or go to your nearest emergency department for chest pain, trouble breathing, heavy bleeding, signs of stroke or a serious injury. If you are thinking about harming yourself, call Lifeline on 13 11 14, any time.

Skip the waiting room. A GP can call you today.

Book in about two minutes. Pay only when you book.

Book a consultation · $49 Renew a script from $17.99