Same-day earache consults

Earache? Talk to a GP today.

Pain, pressure, itching or a blocked ear can make it hard to think about anything else. An Australian-registered GP can assess your symptoms by phone or video and advise on the right treatment.

  • Same-day appointments
  • eScripts by SMS
  • Medical certificates
  • Refund if we can't help
Ear infection

What we can help with

  • Swimmer's ear

    Itching, pain and redness in the ear canal, often after swimming. Usually treated with ear drops where appropriate.

  • Middle ear infections

    Pain and pressure behind the eardrum, often after a cold. Many clear up on their own; your GP will advise if treatment is needed.

  • Blocked or muffled ears

    Fluid, wax or pressure changes. Your GP can help work out the cause and what to do.

  • Pain relief advice

    Safe ways to manage pain and fever for adults and children while the infection settles.

  • Time off work or school

    A medical certificate, emailed after the call, if you're too unwell to work or study.

  • Referrals

    To an ear, nose and throat specialist or audiologist for repeat infections or hearing problems.

Young man resting in bed with a laptop
Same-day care

Don't sit in a waiting room with a throbbing ear.

Talk to a GP from home. If you need treatment, your eScript comes by SMS and you can collect it from any pharmacy.

  • eScript by SMS
  • Certificate if needed
Is telehealth right for you?

When a phone consult works, and when it doesn't

A Teledoc GP can usually help with

  • Earache with a cold
  • Itchy or painful ear canal after swimming
  • Ear pressure or a blocked feeling
  • Advice on pain relief
  • Medical certificates

See a doctor in person or call 000 if

  • Swelling, redness or pain behind the ear
  • Sudden hearing loss in one ear: see a doctor the same day
  • Severe headache, stiff neck or confusion: call 000
  • Weakness or drooping on one side of the face
  • A baby or young child with a high fever who is very unwell

A GP can't look inside your ear over the phone. If your symptoms need an examination, your GP will tell you, and if we can't help you, you get a full refund.

How it works

Three simple steps

  1. Book online

    Choose a time today or later in the week. It takes about two minutes, with no app or account.

    Same-day times
  2. Your GP calls you

    An Australian-registered GP calls at your booked time, by phone or video.

    Phone or video
  3. Get what you need

    eScripts arrive by SMS. Referrals, pathology requests and certificates come by email.

    SMS and email
FAQs

Ear infection questions

Something else on your mind? Call (07) 3303 0383, Monday to Friday, 9 am to 5 pm.

  • $49GP consultation by phone or video
  • $17.99Repeat script renewal, no appointment
Can an ear infection be diagnosed over the phone?

Often a GP can make a good assessment from your symptoms and history, especially for swimmer's ear or an earache with a cold. Some ear problems need the eardrum to be examined, and your GP will tell you if you need to be seen in person.

Do I need antibiotics for an ear infection?

Not always. Many middle ear infections get better on their own in a few days, and pain relief is the main treatment. Your GP will prescribe antibiotics or ear drops when they're likely to help.

Can you treat ear infections in children?

Yes, with a parent or carer on the call. Babies and young children who are very unwell, have a high fever or seem in a lot of pain should be seen in person.

Can I get a medical certificate for an ear infection?

Yes, if the GP finds it appropriate. It's emailed after your consultation and is included in the $49 fee.

How quickly can I speak to a doctor?

Same-day appointments are usually available. Book online and choose a time that suits you.

000

Telehealth is not for emergencies

Call 000 or go to your nearest emergency department for chest pain, trouble breathing, heavy bleeding, signs of stroke or a serious injury. If you are thinking about harming yourself, call Lifeline on 13 11 14, any time.

Skip the waiting room. A GP can call you today.

Book in about two minutes. Pay only when you book.