EXPERIENCE THE SIMPLICITY & CONVENIENCE OF TELEMEDICINE
Skip the waiting room & discuss your health concerns confidentially
Save time & money. Request an online prescription of your regular medications
We can help connect you to a specialist of your choice
We believe in the power of innovation & technology to improve telehealth services and healthcare outcomes, including mental health and weight loss care. We take the time to listen and understand your medical needs so that you receive safe & personalised care each time.
Speak to an experienced telehealth doctor today and if you're not satisfied with the care you receive, we will simply refund your consultation fee.
We treat common URTIs including: Sinus infection, Ear infection, Bronchitis, Tonsilitis / Strep throat
There is a rise in respiratory viruses this season which includes RSV, Influenza & COVID. Discuss treatment options with expert physicians
Asthma / wheeze, Croup, Eczema, Allergic Rhinitis, UTIs, Balanitis, Skin infection, Impetigo & School sores
Mastitis, UTI / Cystitis, Endometriosis, PCOS, Contraception, Abnormal vaginal discharge, Fungal / Yeast infection, STIs, Genital Herpes / Warts
Hair loss, Hypertension (Blood Pressure), Cholesterol Management, Heart check, Erectile Dysfunction, Premature Ejaculation
Discuss individualised weight loss options and join our small group weight loss program designed to help you lose weight & get back in shape.
Established in 2022 after the pandemic, TeleDoc® quickly began to earn the trust of Aussies across the country. We know how difficult it can be to access timely medical care. Since day one, our focus has remained on delivering top quality care to patients in need. Our team, diverse in expertise and background, brings together a wealth of experience and a shared passion: to make primary care simple, accessible & inclusive for all Australians.
We take pride in being recognised as the most trusted providers of telehealth in the country. Our commitment to patient satisfaction is what drives our success and it will always remain our top priority. When it comes to your health & well-being, there is no better partner than TeleDoc®.
We know how frightening it can be when your little bub becomes unwell & there are no local doctors available. As parents, we understand the importance of quick, reliable, and compassionate healthcare for your children. Our platform is designed to streamline paediatric care via telehealth to save you time & avoid unnecessary trips to the Emergency Department.
We commonly treat children with asthma, croup, common cold, bronchitis, chest infection, school sores, eczema, gastroenteritis, urinary tract infection (UTI) & more. Whether it's a late-night fever or a sudden rash, our professional telehealth doctors are only a phone call away.
We take the time to understand your medical needs to provide safe & personalised care
We are here to serve you to the best of our abilities. However, if we genuinely can't help you, we offer full refund
Got a question? Simply call us or use our live chat service during business hours
100% Aussie owned & operated - Access medical care from anywhere!
Did you know that over 25% of Australians have had at least one telehealth consultation within the past year? The Australian government has committed to invest more than $100 million over the next four years to support greater access to telehealth services.
Telehealth has become increasingly popular as technological advancements such as Electronic Medical Record (EMR) & E-Scripts continue to drive innovation in healthcare. TeleDoc® has invested heavily to develop state-of-the-art infrastructure and has established itself as an industry leader. We do understand that telemedicine is not without its limitations and may not be suitable in some circumstances. Please check out what services we offer to see how TeleDoc® can help address your medical needs.
Telehealth refers to delivery of healthcare using technology as an alternative to standard in-person consultations and is often provided via telephone & videoconferencing. Though it has some limitations telehealth is being increasingly used to improve access to healthcare particularly in regional and rural communities across Australia. Telehealth has also shown to improve patient health outcomes during after-hours when GP clinics are not available for urgent and subacute medical issues. With TeleDoc, you can connect with an experienced, registered Australian doctor right from the comfort of your own home.
With TeleDoc®, you can virtually connect with an experienced telehealth doctor from the comfort of your own home. Simply book an appointment at a time convernient to you and one of our on-call doctor will contact you at the designated time. You can also request a video consultation through our easy-to-use telehealth platform.
We try to keep things as simple as possible. There is no need to download an app or create an account. Simply book a telehealth consultation online on our website and one of our doctors will call you at your scheduled time.
We try our best to minimise wait times so that you can receive timely care. You can connect with a doctor in as early as 15 minutes. You can also choose to book a telehealth appointment that suits your schedule.
Yes, TeleDoc professionals can prescribe medications as well as provide repeat prescription via e-scripts that is sent directly to your mobile or to the pharmacy of your choice. The doctor will take thorough medical history to determine what medication is best suited for you.
E-scripts are a game changer! Our doctors are able to prescribe electronic scripts that gets sent to you instantly via SMS or email. E-scripts are accepted by all pharmacies across Australia.
Yes, we can order pathology, imaging & referrals however, you will need to liaise with your GP to follow up on results. In some cases, patients can book a subsequent appointment to follow up on their results.
Yes, We provide medical certificate to cover work / school leave when appropriate. The medical certificate will be emailed to you after the consultation. Please note that doctors are not able to backdate medical certificates and can only provide certificate for leave of maximum of 3 days.
We understand that telehealth has some limitations and patients can sometimes feel not satisfied with the doctor’s opinion. Please understand that the medical doctors are paid to give their professional opinion which may not provide optimal solution to health matters on hand. For example, in emergent cases, patients might be asked to present to the nearest hospital. Similarly, some patients with chronic, complex comorbidities may be asked to liaise with their GP for matters not deemed urgent. However, if we genuinely cannot help you out, you simply get a full refund.
Absolutely. Just like any medical centre, we employ state-of-the-art security measures to safeguard your personal information, ensuring every interaction remains discreet and secure. Rest assured, your personal and health information will always remain confidential and will never be shared with anyone.
We are proudly 100% Aussie owned & operated. While our headquarters is based in Brisbane, our doctors operate remotely from different regions of Australia.
There are numerous ways to contact us.
1. You can instantly connect with one of our friendly service agents via live chat on the website
2. You can reach us by calling our clinic line Monday to Friday 9:00 AM to 5:00 PM.
Our phone number is: (07) 3303 0383
3. You can email us at:
info@teledocaustralia.com.au