Telehealth For Nursing Home & Aged Care

At TeleDoc, we are committed to revolutionising elderly care through advanced telehealth solutions. Our platform provides a seamless and user-friendly experience, enabling elderly patients and nursing home staff to connect with an experienced physician for telehealth & video consultation. 

We are proud to be the trusted partners of some of the biggest aged care facilities and nursing homes in Australia. Our mission is to bridge the gap between healthcare providers and aged care facilities, empowering them to deliver superior care and improve the overall well-being of their residents. We have a team of designated doctors for aged care facilities that are available after-hours & on weekends. With our premium subscription service, your nursing home will have access to an experienced on-call practitioner who can provide urgent and timely care when it's most needed.

Why Choose Us:

  1. Expert Telehealth Doctors: Our team comprises of experienced doctors who have previously provided care to elderly in residential aged care facilities. They are dedicated to providing the highest level of care to your elderly residents, fostering a sense of trust and security. 

  2. User-Friendly Interface: Our platform is designed with simplicity in mind, making it easy for both healthcare professionals and elderly patients to use, regardless of their technological proficiency. With just a few clicks, residents can access video consultations on any device including laptop, mobile phones & tablets. 

  3. Designated Doctors for aged-care: We have a team of doctors who are specifically designated to provide telehealth consults to aged-care facilities. That means, your nursing staff and residents will have prompt access to a healthcare professional when required. 

  4. Dedicated Support Team: Patients & nursing staff can contact the support team in case they have any technical issues or if they need any assistance.  
  5. Secure and Compliant: We prioritise data security and compliance, ensuring all interactions and medical information shared on our platform are encrypted and kept confidential. 

Benefits for Aged Care Facilities:

  1. Enhanced Healthcare Quality: By partnering with us, your facility can provide residents with timely access to healthcare, leading to better health outcomes and reduce health burden. Elderly patients can receive medical attention from the safety and comfort of their nursing home or aged care facility, minimising the risk of exposure to contagious illnesses.

  2. Cost-Efficient Solution: Telehealth reduces the need for unnecessary hospital visits and emergency transfers, effectively cutting down healthcare costs for both the facility and its residents.

  3. Reduced Stress on Caregivers: With our telemedicine services, caregivers can promptly consult with medical professionals, receive guidance, and effectively manage residents' health, resulting in reduced stress and burnout.

  4. Increased Resident Satisfaction: By offering convenient and on-demand healthcare services, your facility can enhance resident satisfaction, leading to positive reviews and improved reputation.

Through our innovative telehealth solutions, we are committed to transforming aged care facilities and nursing homes into centers of comprehensive care. Join us in empowering the elderly with the gift of accessible and compassionate telehealth services. Together, we can make a difference in the lives of our cherished elders. Contact us today to explore how we can partner to create a healthier future for the elderly in your care.

SWIFT & SECURE

e-script IS a game-changer

Electronic scripts have largely replaced traditional paper scripts. Your telehealth doctor will send you an e-script via SMS or email after the consult.

E-scripts are accepted by ALL pharmacies across Australia.

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OUR MOST POPULAR CONSULTS

UPPER RESPIRATORY TRACT INFECTION

We treat common URTIs including: Sinus infection, Ear infection, Bronchitis, Tonsilitis / Strep throat

COVID / FLU / CHEST INFECTION

There is a rise in respiratory viruses this season which includes RSV, Influenza & COVID. Discuss treatment options best suited for you

COMMON PAEDIATRIC PRESENTATIONS

Asthma / wheeze, Croup, Eczema, Balanitis, Allergic Rhinitis, UTIs, Skin infection, impetigo & school sores

MEDICAL CERTIFICATE

Too sick to go to school / work? Request a certified doctor's note to cover your leave.

pATHOLOGY REQUEST

Due for a blood or urine test? We can help! Get tested at any pathology lab near you.

Specialist Referral

Need a referral to a specialist? Let us help you connect with a specialist near you.

WOMEN'S HEALTH

Mastitis, UTI / cystitis, Endometriosis, PCOS, Contraception, Abnormal vaginal discharge, Fungal / yeast infection, STIs, Genital Herpes / Warts

Men's Health

Hair loss, Hypertension (Blood Pressure), Cholesterol Management, Erectile Dysfunction, Premature Ejaculation

weight loss

Discuss individualised weight loss options and join our small group weight loss program designed to help you lose weight & get back in shape.

our approach to telemedicine makes us unique

compassion

We will always treat you with kindness & due respect

Integrity

If we can't help you through our telehealth platform, we simply refund your consultation fee

Professionalism

We offer confidential, non-judgemental and timely care

support

We're always only a phone call away

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Your Privacy Is Important To Us

Our telehealth platform is designed with your needs in mind, offering confidential consultations at your fingertips. Rest assured that your privacy is our top priority – we employ state-of-the-art security measures to safeguard your personal information, ensuring every interaction remains discreet and secure.

VIEW OUR PRIVACY POLICY

FAQs

Telehealth refers to delivery of healthcare using technology as an alternative to standard in-person consultations and is often provided via telephone & videoconferencing. Though it has some limitations telehealth is being increasingly used to improve access to healthcare particularly in regional and rural communities across Australia. Telehealth has also shown to improve patient health outcomes during after-hours when GP clinics are not available for urgent and subacute medical issues. With TeleDoc, you can connect with an experienced, registered Australian doctor right from the comfort of your own home.

With TeleDoc®, you can virtually connect with an experienced telehealth doctor from the comfort of your own home. Simply book an appointment at a time convernient to you and one of our on-call doctor will contact you at the designated time. You can also request a video consultation through our easy-to-use telehealth platform.

No, we do not offer text-based consults as we do not believe it is appropriate and can jeopardise patient safety. All our consults are either telephone or video consults where you are thoroughly assessed. It is our way to ensure we deliver safe, personalised and comprehensive care to all our patients.

Yes, TeleDoc professionals can prescribe medications as well as provide repeat prescription via e-scripts that is sent directly to your mobile or to the pharmacy of your choice. The doctor will take thorough medical history to determine what medication is best suited for you.

E-scripts are a game changer! Our doctors are able to prescribe electronic scripts that gets sent to you instantly via SMS or email. E-scripts are accepted by all pharmacies across Australia.

Yes, we can order pathology, imaging & referrals however, you will need to liaise with your GP to follow up on results. In some cases, patients can book a subsequent appointment to follow up on their results.

Yes, We provide medical certificate to cover work / school leave when appropriate. The medical certificate will be emailed to you after the consultation. Please note that doctors are not able to backdate medical certificates and can only provide certificate for leave of maximum of 3 days.

We understand that telehealth has some limitations and patients can sometimes feel not satisfied with the doctor’s opinion. Please understand that the medical doctors are paid to give their professional opinion which may not provide optimal solution to health matters on hand. For example, in emergent cases, patients might be asked to present to the nearest hospital. Similarly, some patients with chronic, complex comorbidities may be asked to liaise with their GP for matters not deemed urgent. However, if we genuinely cannot help you out, you simply get a full refund.