Latest Updates in Australian Telehealth
Frequently Asked Questions
Australia's telehealth services continue to evolve, with Medicare adjusting rebates and regulations to improve accessibility. Bulk-billed telehealth appointments remain available for eligible patients, and script renewals can often be done online without needing an in-person visit. Providers are also expanding digital health tools, making virtual consultations more seamless. If you're looking for the latest telehealth news, it's important to stay updated on changes in government policies, telehealth provider services, and emerging digital health technologies.
Yes, many Australians can renew their prescriptions online via telehealth. Most telehealth providers offer quick consultations with a doctor who can assess your medication needs and issue a new prescription. Some platforms even allow you to have the script sent directly to your pharmacy for fast pickup or home delivery. However, certain medications may require an in-person visit due to legal restrictions. Always check with your telehealth provider about the process.
Medicare covers telehealth appointments for eligible patients, particularly those in rural or remote areas, aged care residents, and people with chronic health conditions. Some consultations are bulk-billed, while others may require a gap payment. The government has made several adjustments to telehealth rebates in recent years, so it’s always best to check the latest Medicare guidelines or ask your telehealth provider about coverage options.
Telehealth consultations are conducted over video calls, phone calls, or secure online platforms. Patients book an appointment, provide their medical history, and speak with a doctor remotely. If needed, the doctor can issue prescriptions, referrals, or medical certificates. Most telehealth services operate similarly to in-person visits, except you don’t have to travel to a clinic. Many providers also offer same-day or after-hours appointments for convenience.
Telehealth makes healthcare more accessible, especially for people in rural or remote areas, those with mobility issues, or busy individuals who prefer virtual consultations. It allows for faster medical advice, prescription renewals, and referrals without long wait times at a clinic. Telehealth also reduces the spread of illnesses in waiting rooms, making it a safer option for non-urgent medical issues.
Yes, many telehealth services in Australia can provide medical certificates for work or school. During the consultation, the doctor assesses your condition and, if appropriate, issues a digital medical certificate. Some platforms allow you to download and print the certificate instantly, while others email it directly to your employer. Keep in mind that certain workplaces may still require in-person assessments for extended sick leave.
Yes, Australian telehealth providers must follow strict privacy laws to protect patient information. Most services use encrypted video calls, secure patient portals, and confidential medical records management. Before booking an online consultation, check that the provider complies with the Privacy Act and uses a secure platform to ensure your health information remains protected.
Many specialists now offer telehealth consultations, particularly for follow-up appointments, test results, or ongoing treatment plans. However, you may still need a referral from a GP to see certain specialists online. While telehealth is convenient, some conditions require in-person examinations or diagnostic tests that can’t be done remotely. Check with your specialist to see if a telehealth consultation is an option for your needs.